Privacy Policy

Privacy Policy


Through this web site, ONTILITY is attempting to provide customers with an avenue to learn about our company and purchase our quality products in a quick, easy and informative manner. This Site is designed for you, the customer, and your interests. It is ONTILITY's goal to make your online experience at as informative and pleasurable as possible. ONTILITY has created this privacy statement to demonstrate our firm commitment to individual privacy.

Cookies uses the features of your browser to set "cookies" on your computer. In addition, ONTILITY may log IP addresses for system administration purposes and to track your session. This provides ONTILITY with information about which parts of our site you are visiting. We do not link IP addresses to anything personally identifiable. This means that your session will be tracked, but you will remain anonymous. We may also use your IP address to help diagnose problems with our server and to help administer our site. In addition, your IP address is used to help identify you and your shopping cart and to gather broad demographic information.

Voluntary Submission of Information

While ONTILITY does not generally require that you provide personally identifiable information to visit and use the site, please note that to participate in some activities, it will be necessary for you to provide this information. ONTILITY may offer a variety of voluntary services to you, in which you may participate. Participation in these services will require that you submit information about yourself to ONTILITY. Such services include, but are not limited to, order forms, membership registrations, surveys, and contests. Order forms may be used for customers to request information or purchase products and services. Membership registrations may be used to expedite product checkout, shopping cart storage, checking order status, and update emails. Surveys may be used to collect information about your product preferences and demographic information. Contests may be used to offer valuable prizes to customers at random. Through these voluntary submissions of information, we may collect your contact information (e.g., email address and mailing address), financial information (e.g., account or credit card numbers), and demographic information (e.g., zip code, age, education, income level, product preferences). Contact information from the Order Form may be used to send orders, news and product updates about ONTILITY to you. Your contact information may also be used to get in touch with you when necessary. Financial information is used to check your qualifications and bill you for products and services. Note that credit card information is not stored beyond a single transaction and must be re-entered for each purchase, even if you register as a member. Demographic and profile data may be used to tailor your experience at our site, to show you content that we think you might be interested in, and to display site content according to your preferences. If you choose not to provide demographic information for those activities, your participation in them may not be limited or impossible. You may opt-out of receiving any future informational mailings; see the choice/opt-out section below. By providing personal information to ONTILITY, all users, including, without limitation, users in the member states of the European Union, fully understand and unambiguously consent to the collection and processing of such information in the United States of America.

Consent / Choice / Opt-out provides you the opportunity to opt-out of receiving communications from us at the point where we request information about you. ONTILITY also gives you the following options for removing your information from our database to discontinue future communications or services from ONTILITY: (a) you can send email to [email protected]This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or (b) you can send snail mail to: Webmaster, ONTILITY, 3403 N. Sam Houston Parkway Suite #300 Houston, TX 77086.

Security / Disclosure has security measures in place to protect against the loss, misuse, and alteration of your information under our control. Your personal information is stored on secure servers accessible only by a limited number of employees who have special access rights to such systems. When you place orders or access your personal information, we offer the use of a secure server. All sensitive information supplied by you is transmitted via Secure Socket Layer (SSL) technology and then encrypted into ONTILITY's databases for limited access. ONTILITY may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process served on ONTILITY or the site, (2) protect and defend the rights or property of ONTILITY and the site, and/or (3) act in urgent circumstances to protect the personal safety of users of the site

Access to Correct / Update Information

ONTILITY gives you the following options for reviewing, changing, and modifying information previously provided: (a) you can send email to [email protected]This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or (b) you can send regular postal mail to: Webmaster, ONTILITY, 3403 N. Sam Houston Parkway Suite #300 Houston, TX 77086.

Third-Party Links may contain links to other third-party web sites. ONTILITY is not responsible for the privacy practices or the content of such third party web sites; therefore, please review the privacy policy notices on those sites for details.


If you think that ONTILITY is not adhering to this Privacy Policy, please notify us and we will do our best to analyze the potential problem and correct it promptly.

Notice to Parents

ONTILITY attempts to protect your child's privacy and personal information. The Internet is an invaluable source of information and a great educational tool for both adults and children. ONTILITY encourages parents and guardians to communicate with and educate your children about the safe and responsible use of the Internet, including the submission of personal information. ONTILITY does not use to knowingly solicit data from or market to children under the age of 13; however, if we have reason to believe the information provided on this site has been provided by a child under the age of 13, ONTILITY will, (a) NOT collect online contact information without prior parental consent or parental notification, which will include an opportunity for the parent to prevent use of the information and participation in the activity, (b) NOT collect personally identifiable offline contact information without prior parental consent; (c) NOT distribute to third parties any personally identifiable information without prior parental consent; (d) NOT give the ability to publicly post or otherwise distribute personally identifiable contact information without prior parental consent; (e) NOT entice by the prospect of a special game, prize or other activity, to divulge more information than is needed to participate in the activity. Parental consent can be sent via email to [email protected]This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Without prior parental consent, online information will only be used to respond directly to the child's unsolicited request and will not be used for other purposes.

Contacting The Web Site

If you have any questions about this Privacy Statement, the practices of or ONTILITY, or your dealings with this Site: (a) you can send email to [email protected]This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or (b) you can send snail mail to: Webmaster, ONTILITY, 3403 N. Sam Houston Parkway Suite #300 Houston, TX 77086.


By using our site, you consent to our Privacy Policy. ONTILITY may make changes to this Privacy Policy at any time without prior notice; policy changes will apply only to information collected after the date of the change. This policy was last modified on February 1, 2011.